Return + Refund Policy

PLANT THIS LLC is dedicated to providing exceptional plants (and resources!) to enhance your plant parenting experience. To ensure compliance with our industry standards, we now share our return policy with you:

Due to their unique and sensitive nature, all sales
of living plants are final and don’t include refunds.

Once a plant leaves our store, its care becomes your responsibility. We can’t accept returns or exchanges for improperly cared for, or harshly-treated plants.

We provide Self-Education Resources:

1. Free tips, tricks, and answers to any questions before or during your purchase. And if we don't know the answer, we will try to find out!
2. Comprehensive field guides, articles and care instructions for many of our plants on our blog, “The Disappointed Flower.”
3. Our fun-filled newsletter, “SEED-ed,” with exclusive tips, free advice, and cactus-inspired chaos. (Plus, 10% off for signing up!)
4. Downloadable Digital Care Cards for many of the plants we sell. If yours isn’t listed, contact us.
5. Free Desert Plant Care Community Classes to swap ideas, learn, and meet neighbors! Tickets are free, first come, first served but pre-registration is required.

Take advantage of these free educational resources to avoid neglect and misinformation! Contact us at +1 (442) 268-9188, text, or email: jon@plantthis.net. 

Stay calm and cactus on!

Jon, Milton, Charly, and the PLANT THIS team