Returns/Refunds

In alignment with industry standards, we provide the following return policy:

All sales of living plants are final.
Due to the delicate and perishable nature of plants, we are unable to offer refunds, returns, or exchanges.  Responsibility for the health and care of the plant transfers to the purchaser at the time of sale and upon leaving our store.

Support and Resources
To assist you in successfully caring for your plants, we offer a range of complimentary educational resources:

  • Personalized assistance with questions before and during your purchase.

  • The Disappointed Flower blog, featuring detailed plant care guides.

  • Our Plant Academy YouTube channel, offering expert tips, tutorials, and practical advice.

  • Digital Care Cards available through our Plant Help Desk for many of the plants we sell.

We encourage you to explore these resources to help ensure the long-term health and happiness of your plants.

For further assistance, please contact us at +1 (442) 268-9188, text, or email jon@plantthis.net.

Thank you for choosing PLANT THIS. We’re honored to be part of your plant journey.